Terms and Conditions

A 15-minute free health assessment will take place between the Counsellor and client prior to booking, in order the tailor the needs of the client.
All Sessions with the client will last for 60 minutes. On the initial first appointment, the counsellor and client will sign a written contract agreeing to the terms and condition.
All sessions will have a fee of £25 per hour, with a £10 non-refundable deposit, to be paid at the time of booking. This can be done via bank transfer.
Sessions will be delivered on a weekly basis at a time that suits both the counsellor and client.
Sessions will take place online via telephone, video call or zoom, but may be subject to change.

Cancellations

If appointments need to be cancelled or changed a minimum of 48 hours’ notice must be given. If the client does not attend their appointment, then the full amount of the session must be paid in full. The Counsellor will endeavour to give as much notice in terms of holidays or needing to cancel your appointment for any other reason.

I the Counsellor

will gain written consent from the client to discuss aspects of the therapy session with my therapeutic supervisor, this will enable I the counsellor to reflect on my practise and discuss any concerns. No exchange of client’s name, address or personal details will be disclosed.

I will also make sure that my knowledge and skills are up to date and will continue to progress my personal development as a counsellor by attending and completing any further training needed.

Confidentiality

All sessions will confidential and inline with the ethical code of practise of the British Association for Counselling and Psychotherapy ( BACP) Unless:

a There is a threat to self or others.
b Where there may be an indication of any kind of abuse to child/adult
c If information is required for legal reasons
d If the client becomes disabled and a third party may be involved.

If in any event the Counsellor has concerns, she/he will gain written consent from the client to share information with a third party.
However written consent does not need to be provided in the event of drug trafficking, terrorism and money laundering.

Data Stored

All data recorded and held is stored for the sole purpose of maintaining the therapeutic relationship.
The Data held will be accurate and appropriate to the therapeutic setting. The data held will be the contact details of the client. How many sessions the client has attended, and any payments made (for business purposes). The Counsellor may record brief notes either during or after the therapeutic session. This enables the Counsellor to review the session, and the progression of the therapy provided.

How is data stored ?

All data will be stored on a home computer and encrypted with passwords. Written data will be stored in a locked cabinet at the Counsellors property.

The Client can request a copy of all data help by the Counsellor.

The Data will be help in line with the Data Protection Act and will be destroyed four weeks after the therapeutic work has ended.

Equality and Diversity

The Counsellor will promote Equality and Diversity under the Equality Act 2010. She/He will not discriminate against age, gender, disability, race, religion or belief and sexual orientation. This is adhered to in the therapeutic environment and wider scope.

The Counsellor follows the legal framework of the BACP. A copy of this can be found at www.bacp.co.uk.